Matthew Arthurs · Be A Decisive Leader
U.S. Army LTC · PMI AI (CPMAI) · PMP · PMI-ACP · LSSBB · MBA · MSIT
BLUF: Inventory shadow AI, classify work by decision doors, then name one jump-master per critical workflow—before you scale spend or liability.
Audit shadow AI tools & flow metrics—what ships without governance visibility.
| ✓ | Row item | Capture |
|---|---|---|
| Shadow tools register | List every AI/automation touchpoint in production (approved or not): vendor, owner, data classes touched. | |
| Flow metric — cycle time | Baseline hours/decisions from trigger → customer-visible outcome for top 3 AI-assisted workflows. | |
| Flow metric — defect escape | Count rework / compliance exceptions tied to AI outputs (last 30 days). | |
| Single source of truth | Where does human authority override model output today? Document the escalation path in one sentence. |
Categorize tasks as Single-Door vs. Double-Door—automate only after the door math is honest.
| ✓ | Door type | Rule | Your examples (fill) |
|---|---|---|---|
| Single-Door | Reversible or cheap to unwind; bounded downside—candidate for assisted automation with monitoring. | |
|
| Double-Door | Irreversible or asymmetric risk (legal, safety, brand, capital)—human judgment + explicit sign-off. | |
Assign human-in-the-loop accountability—one named owner per critical AI-assisted jump.
| ✓ | Jump (workflow / decision) | Jump-master (name + role) | Proof they own (metric or artifact) |
|---|---|---|---|